Sale Policy
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BAFFI FURNITURE SALES AGREEMENT
- All payments made for any product is NOT REFUNDABLE.
- The maximum period the company can keep customer’s purchased item(s) is ONE MONTH without storage fee.
- The company shall charge 1% DAILY on the total value of item(s) purchased as STORAGE FEE which shall commence after the grace period of one month has elapsed.
- Where the customer neglect or refuse to take delivery AFTER TWO MONTH, the company reserves the right to sell the purchased item(s) without notice to the customer.
- Where the company sells a customer purchased item(s), the customer will have option to pick another item(s) of same value after Storage fee has been deducted.
- If a customer changes his/her mind on a product after making a payment and before delivery, he/she can pick another product of the same or higher value but there will not be any refund, (this is not applicable in case of Special Oder).
- Every CANCELLED order(s)/purchase(s) attracts 20% on each and every unit of item from the total number of good(s) bought by the customer.
- There shall not be free delivery for any goods which is below N700,000 (Seven Hundred Thousand Naira)
- The company does not guarantee the functionality of LED lights after delivery.
- A customer must come along with his/her receipt or the phone number on the receipt in case of any complaints or a request for any repair.
- Delivery of purchased item(s) will be made within 24hours after full payment within the state.
- Delivery of purchased items will be made every day except Sunday
- Company is not liable of damages on purchased item(s) delivered where customer refuses company to take picture after delivery.
- Company is not liable for damage on all item(s) to be delivered outside the state it was purchased, after the item(s) leaves the company's warehouse.
- Company is liable for any damage on purchased item(s) stored at the company's warehouse except items that have exceeded 1month and items that warehouse fee is not paid.
- For every cancellation of sale, customer is entitled to his balance after deduction of 20% cancellation fee within 15 working days.
- Customer is bound with the change in price between the time he makes payment and the time he chooses his product.
- For customers who are ready to choose furniture must choose from the available furniture or give the company enough time to produce their desired furniture.
- In case of any complaints that requires the item be taken to the factory for repairs, a customer bear the cost of transportation and repair period can take up to 15 working days.
- Where customer have not completed the sale agreement and makes payment, it is deemed that he accepted all the sale conditions.
- For every POS transaction, the company is not responsible for money that did not enter the company's account.
- No cancellation fee on purchased item cancelled on same day product was bought, the company is duty bound to make refund with 30 working days.
- For every special order made by customer extra charges applies
- The above terms and conditions are binding and shall apply to all transactions between the company and all customers.
- The company is responsible for deliveries within Abuja, Lagos, Kano, and Enugu, where showrooms are located. For other cities, the customer is responsible for delivery arrangements.
- For any repairs or fixes, the customer must send the item to our warehouse/factory in Abuja.